Mental health providers across the south-east of England are directing individuals to available support resources in anticipation of the Christmas season. Several services within this area have observed a rise in requests for help over recent years. Jen Clay, the deputy CEO of Oakleaf, located in Guildford, Surrey, noted that her organization consistently experiences a surge in demand during the annual festive period. Holding Space, an organization based in East Sussex, conveyed the message: “The important message is that you are not alone; reach out for help and support.” Individuals seeking assistance during the holiday period are encouraged to locate their nearest safe haven, facilities that will be operational on Christmas Day. Take Off, situated in Canterbury, Kent, stated that the holiday season can present challenges for numerous individuals grappling with loneliness, financial pressures, or societal expectations. A spokesperson for the organization elaborated, saying: “Social media’s portrayal of a ‘perfect Christmas’ can leave individuals feeling inadequate, while financial struggles and disrupted routines contribute to heightened stress and anxiety.” To address this, Take Off will be conducting online activity groups on Christmas Day, catering to those who might otherwise spend the day in isolation. These safe havens, which offer mental health assistance, are scheduled to remain accessible in Canterbury, Dartford, Folkestone, Gillingham, Maidstone, Ramsgate, Margate, and Tunbridge Wells. John Anderton, the head of operations at the Mary Frances Trust in Surrey, similarly advised individuals requiring support to visit a local safe haven. He commented: “While the festive season is enjoyed by many, the demand for mental health services is often exacerbated during the Christmas and New Year period.” Surrey hosts four safe havens, located in Guildford, Woking, Redhill, and Epsom, which additionally provide virtual support through video calls. Residents of Surrey in need of assistance can also directly refer themselves to Community Connections, a complimentary service offering personalized support and opportunities for activities aimed at reducing isolation. Furthermore, the Surrey Crisis Mental Health Helpline operates continuously, 24 hours a day, at 0800 915 4644, remaining accessible throughout the Christmas and New Year holidays. Holding Space, based in East Sussex and offering parent peer support to families with children or young people facing difficulties, reported a sustained increase in demand over several years. The organization clarified: “Services are over-stretched all year round and not just at Christmas.” Additional havens are operational in the region, specifically in Hove, Crawley, Worthing, St Leonards, and Eastbourne. Kent County Council underscored the significance of communication and active listening, introducing a free helpline named Release the Pressure. Dr. Anjan Ghosh, the council’s director of public health, stated: “Helping a family member, friend or someone in your community with their mental health is one of the greatest gifts you can give.”

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