Guernsey’s principal committee has dismissed the assertion of a “chronic failure” within the island’s tax system. The Policy and Resources Committee (P&R) responded to an inquiry from Deputy Mark Helyer, who had questioned delays in income tax collections resulting from unprocessed returns. Recent data revealed that just under half of the tax returns from 2022 remained outstanding, with 11% from 2020 still awaiting completion. P&R rejected Deputy Helyer’s suggestion that the system had failed, though it acknowledged the “justifiable frustration” of individuals affected by the delays. A spokesperson for the committee stated: “The committee believes that addressing the long-standing backlog requires the support and strengthening of service resources, not drastic and reactive changes in personnel.” P&R indicated that recruitment shortages had intensified these difficulties, further worsened by criticism directed at the service. The committee reported that it has since increased the number of final assessments issued, enhanced its organizational structure, and continued to implement improvements to its IT platform. The spokesperson added: “Whilst improvements in the service will not remove the backlog overnight, the service is now in a better position. “The committee expects to see the backlog reducing further over time.”

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