Charity Works to Eradicate Rural ‘Digital Poverty’

A charitable organization has stated its intention to eliminate “digital poverty” within its local region by enhancing rural communities’ access to various services. The Gloucestershire Rural Community Council (GRCC), through its Daisi project, has distributed £3.2m worth of complimentary SIM cards and conducts instructional workshops for individuals unfamiliar with online usage. Collaborating with Age UK, social services, and local libraries, the initiative also restores and reassigns digital devices to those in need. Daniel Gale, GRCC’s digital equity manager, commented that while some individuals may not wish to be online, the charity’s work is fundamentally about enabling people to “make an informed choice.” He elaborated, “Individuals who might be on benefits can get discounted broadband as well as data for their mobile phones.” Mr. Gale further added, “The same way you would have ramps into buildings, we need to make sure, across the county, through Daisi and other projects, that there’s ramps into the internet so everybody is secure and safe in the way they use it.” The charity has also established a Digital and Technology Social Prescribing Link Worker position. This individual collaborates with local GPs at the North Cotswolds Primary Care Network to identify those most in need of technological assistance. Lauren Woods, GRCC’s digital and technology navigator, who operates in the Tewkesbury area, explained that the prescriber conducts home visits and even supports individuals receiving end-of-life care by upskilling their loved ones who typically lack digital proficiency. She noted, “We are getting more and more referrals where somebody needs upskilling to protect things like photos and to ensure access to bank accounts – to be able to pay bills.” She further stated, “Because if somebody doesn’t have the digital skills to do that, when somebody passes away that can add an extra stress to an already upsetting situation.” Ms. Woods also organizes drop-in sessions in Highnam, Shurdington, and at the Priors Park Neighbourhood Project in Tewkesbury for those uncertain about using the internet, mobile devices, or laptops. Ms. Woods described her role as primarily focused on assisting the community, particularly those who were “fearful” of engaging online. For updates, follow BBC Gloucestershire on Facebook, X, and Instagram. Story submissions can be sent via email or WhatsApp at 0800 313 4630. Copyright 2024 BBC. All rights reserved. The BBC does not assume responsibility for the content of external websites. Information regarding its external linking policy is available.