Bradford GP Surgery Removed from Special Measures Following Improvements

Farrow Medical Centre, a general practitioner surgery in Bradford serving approximately 8,600 individuals, has been removed from special measures following the discovery of “significant improvements” in its services by a regulatory body. The Care Quality Commission (CQC) had previously assigned an overall rating of “inadequate” to the centre in April 2023, citing several identified deficiencies. Following a subsequent inspection of the surgery on Otley Road in July, the regulator elevated the centre’s overall assessment to “good.” During their review, inspectors observed the premises as “clean and tidy” and noted that infection control protocols met a “high standard.” The service had implemented “appropriate steps” to resolve previously identified concerns, such as those pertaining to medicine management and recruitment verification. According to the report, patient feedback indicated that 72% expressed positive views regarding the service, with “less positive responses” specifically concerning appointment accessibility. Sheila Grant, the deputy director of operations for the watchdog in the north, commented: “It was encouraging to see that significant improvements had been made in response to concerns we raised at our previous inspection.“We’ve shared our findings with the practice so that they can continue to build on the improvements we saw and we’ll continue to monitor it to make sure these changes are sustained long term.”