Jersey Water Reports ‘Excellent’ Annual Water Quality

Jersey Water has reported that 99.95% of its samples fulfilled regulatory requirements, with the company characterizing the outcomes as “excellent.” These samples were collected from its treatment works, service reservoirs, and customer taps. Jersey Water further stated that 100% of the analyses of treated drinking water conducted at the Handois and Augrès treatment works demonstrated compliance. Jeanette Sheldon, head of water quality at Jersey Water, affirmed: “We are committed to supplying high quality drinking water 24 hours a day, 365 days a year and providing excellent service to you, our customers.” She additionally commented: “Our dedicated water operations team works around the clock to ensure that the water is safe to drink and delivered to your tap. “We sample and analyse the water we supply at all stages of the process to make sure that it meets stringent quality standards.” Overall, 14,851 samples were gathered by the water company’s quality team throughout 2024, encompassing 243 randomly selected customer properties. Out of all the tests, eight samples yielded results that did not conform to the regulatory requirements. These few non-compliant instances were detected either at Jersey Water’s service reservoir at Les Platons or at customers’ taps. A spokesperson for Jersey Water stated: “None of these posed a risk to public health and, as ever, we thoroughly investigated all failures to prevent any reoccurring in the future. In the case of the service reservoir, we took immediate remedial action. Two of the failures at customers’ taps were likely due to the private plumbing.”