Campaign Addresses Rising Violence Against Ambulance Staff

The States of Jersey Ambulance Service has initiated a campaign, titled Work Without Fear, designed to highlight the growing issues of aggression, intimidation, and violence directed at its personnel. This initiative advocates for enhanced respect and support for these workers. According to government statements, ambulance staff have reported 26 incidents involving violence, aggression, or intimidation in the current year. This figure represents more than twice the 14 incidents documented in 2023 and nearly four times the total from 2022. The service indicated that this rise in aggression negatively impacts the physical and mental well-being of its staff, consequently hindering the community’s access to prompt and efficient medical attention. Paramedic Eric Rolland recounted an incident earlier in 2024 where he was assaulted by an intoxicated patient, resulting in facial injuries that necessitated two distinct surgical procedures and several weeks away from work. He stated: “We try and help people when they’re in need, in their time of crisis. “The last 12 months have seen an unprecedented rise in aggression. It’s not part of the job to be assaulted.” Rolland further commented: “We’re still humans, and these experiences follow us home. It plays on our minds.” The campaign will feature slogans such as: “Respect saves lives,” and “Aggression or intimidation is unacceptable,” displayed on ambulance vehicles. Gordon Hunt, Associate Chief Ambulance Officer, remarked: “Our ability to work safely and efficiently directly impacts the quality of care we can provide. “We are here to help, but we need a safe environment to do so. “Any form of aggression or intimidation is unacceptable and can have serious consequences for both responders and patients.” In Jersey, individuals who assault an emergency responder face potential penalties including a fine of up to £2,000 or a prison sentence. Peter Gavey, Chief Ambulance Officer, commented: “The physical and emotional impact on our staff cannot be underestimated.” He added: “We have the right to do our jobs free from abuse and violence. “We cannot provide the level of care needed if we are dealing with aggression and intimidation.” Mary Le Hegarat, Minister for Justice and Home Affairs, stated: “Aggression towards our emergency responders – and their right to work without fear of being attacked – needs to be highlighted. “We must respect and support those who are saving lives.”